GESTÃO DE MUDANÇAS: LIÇÕES APRENDIDAS, PESSOAS E TÉCNICAS NA GESTÃO DE PROJETOS
DOI:
https://doi.org/10.51923/repae.v9i3.313Keywords:
transformação; gestão de mudanças; pessoas; gestão de projetos; experiência dos clientes.Abstract
The motivation for the implementation of projects in organizations comes from an expected transformation due to internal, external or both factors, and consequently generating changes for the people involved directly or indirectly. Such changes and the impact they generate on people must be observed and handled during project management, within an effective change management, being a fundamental part for a better implementation and success of a project. Therefore, it is crucial to carry out it in a structured way and with methodologies and tools that are facilitators to walk the path and achieve the expected result. Determining the success of a project goes beyond delivering on time, within scope, within budget, and at the expected quality. It is a complete experience for the people involved during this transformation process, with a strong impact on the result, which, although more internal, could affect the experience of each organization's customers.
Downloads
References
BRASSARD, Charles. The Point of Coaching Circles: Coaching circles. True support for breakthroughs, 2018.
CAREY, Dennis C.; OGDEN, Dayton; Roland, Judith A. The Human Side of M&A. New York: Oxford University press, 2004.
FIA - Business School. 5W2H: o que é, como funciona e por que você deveria usar? Blog de Gestão online em https://fia.com.br/blog/5w2h/, 11 de fevereiro de 2020. Acessado em 14/09/2022.
IOD - Institute of Directors India. A Handbook on Change Management: Condensed Guide for Corporate Directors and Senior Executive. New Delhi, July 1, 2016. Acessado via Kindle: https://amz.onl/fvyKqcs
KENDRICK, Klint C. The HR Practioner’s Guide to Mergers & Acquisitions Due Diligence: understanding the people, leadership, and culture risks in M&A. 1st edition. Mergers & Acquisitions roundtables, LLC. June, 2020.
KEPNER, Charles H.; TREGOE, Benjamin B. The New Rational Manager: an updated edition for a new world. Updated New Jersey: Princeton Research Press, 1997.
KOTTER, John P.; AKHTAR Vanessa et al. Change: How Organizations Achieve Hard-to-Imagine Results in Uncertain and Volatile Times. New Jersey: Wiley, 2021. Acessado via Kindle: https://amz.onl/0wANSA0
KOTTER, John P. Liderando Mudanças: transformando empresas com a força das emoções. 1ª Edição. Alta Books, 2017.
KÜBLER-ROSS, Elisabeth. On Death & Dying: what the dying have to teach doctors, nurses, clergy & their own families. 50th edition. New York: Scribner, 1969.
MENEZES, Afonso H. N; DUARTE, Francisco R, et al. Metodologia Científica Teoria e aplicação na educação a distância. Petrolina-PE; Fundação Universidade Federal do Vale do São Francisco, 2019.
SMITH, Steven M. Accelerating Team Productivity: The Satir Change Model, online em The Satir Change Model (stevenmsmith.com), 4 de outubro de 1997. Acessado em 14/09/2022.
VIEIRA, Sonia. Como elaborar questionários. 1ª Edição. São Paulo: Atlas, 2009.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2023 Anderson Milochi, Bruna, Maria Julia (Autor)
This work is licensed under a Creative Commons Attribution 4.0 International License.
Esta obra está licenciada sob uma licença Creative Commons Atribuição - No comercial - Sin derivaciones 4.0 Internacional
1.O(s) autor(es) autoriza(m) a publicação do artigo na revista;
2.O(s) autor(es) garante(m) que a contribuição é original e inédita e que não está em processo de avaliação em outra(s) revista(s);
3.A revista não se responsabiliza pelas opiniões, ideias e conceitos emitidos nos textos, por serem de inteira responsabilidade de seu(s) autor(es);
4.É reservado aos editores o direito de proceder ajustes textuais e de adequação do artigos às normas da publicação.
1.1 Copyright Statement
This journal is licensed under a Creative Commons Attribution-Non Commercial-No Derivers 4.0 International license.
1. The author (s) authorize the publication of the article in the journal;
2. The author (s) warrant that the contribution is original and unpublished and is not in the process of being evaluated in other journal (s);
3. The journal is not responsible for the opinions, ideas and concepts emitted in the texts, as they are the sole responsibility of its author (s);
4. The editors are entitled to make textual adjustments and to adapt the articles to the standards of publication.
